The appropriate procedure to obtain production of other claim files handled by claim adjusters is to obtain an order to compel that requires the parties to agree on a letter sent to the policyholders requesting authorization to release their claims files. Any order for discovery of other claims files must be conditional on obtaining the written consent of the other claimants in response to a court-approved request form. The consent form must be dated, signed, and obtained within a year prior to disclosure.
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